Processing Time & Shipping Time
We process orders on business days which are Monday through Friday, Central Standard Time, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
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- Processing Time: 3-5 business days
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- Shipping Time varies by location. These are our estimates:
| LOCATION | SHIPPING TIME |
|---|---|
| United States | 1-2 Business days |
Cutoff time for processing orders
- All orders are processed on the same day if ordered before 12PM CST.
- Orders placed after the cutoff will be processed the next business day.
Shipping Cost
Free shipping for orders shipped to the United States.
Tracking Information
Once your order has shipped, you will receive a shipping confirmation email containing tracking information. Please allow up to 24 hours for the tracking information to update.
Order Modifications and Cancellations:
- If an incorrect delivery address has been entered, please contact us to make modifications to your order ASAP.
- Weekend orders are processed the next business day.
- Contact our customer service for any order changes.
Delivery Delays
While we always try to deliver your order within the estimated time frame, delivery delays may occur due to unforeseen circumstances such as weather conditions or carrier delays. We appreciate your patience and understanding in such situations.
Contact Information
- SoleToTheGame
- 3000 S Hulen St Suite 124-582, Fort Worth, TX 76109, United States
- Hours: 8AM-8PM – CST
- +1 (212) 235-7434
- support@soletothegame.com